MorninMate ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (MorninMate) or the website (https://morninmate.app), and related services (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
We may collect the following types of information:
● Account Details: Name, email address, username, preferred nickname, user profile avatar (pictures and other information from your device's camera and photo library), and password.
● Preferences: Alarm settings, activities attached to the alarm, and associated user customizations (including but not limited to alarm sound, vibration settings, repetition pattern of an alarm).
● Feedback and Support Requests: Information you share when contacting us.
● Device Information: Model, operating system, unique device identifiers, and IP address.
● Usage Data: Interactions with the app, features used, alarms interactions and session times.
● Cookies and Tracking Technologies (website): Cookies, beacons, and similar technologies to track browsing behavior.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the statement page
Microsoft Clarity collects certain information about user interactions with our website, including clicks, scrolling, mouse movements, and session recordings. However, Clarity does not collect any personally identifiable information (PII) such as names, email addresses, or IP addresses. The data collected by Clarity is aggregated and anonymized, ensuring that individual users cannot be identified.
We use Google Analytics to help us understand how users interact with our website/app and to improve your experience. Google Analytics collects data such as your IP address, browser type, device information, and usage patterns. This information is aggregated and anonymized wherever possible and is used solely for analytics purposes. Google Analytics may set cookies on your device to track your activity on our site. These cookies do not contain personally identifiable information.
We use Firebase, a service provided by Google Inc., offers analytics and other features to enhance the functionality of our app.
You can manage your preferences for certain Firebase features through your device settings, such as adjusting your device’s advertising preferences, or by following the guidance outlined in Google's Privacy Policy - here
We recommend reviewing Google's policies on data protection, to better understand the measures in place to safeguard your information - read here
Cookie Name: _ga
Provider: Google LLC (Policy)
Expiration: 1 year 1 month
Description: This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
Cookie Name: _ga_CTKM711MBV
Provider: Google LLC (Policy)
Expiration: 1 year 1 month
Description: This cookie is used by Google Analytics to persist session state.
MorninMate does not collect or process sensitive personal data (e.g., health, biometrics, or payment information) unless explicitly required and consented to by you.
We use your information to:
● Provide, maintain, and improve our Services.
● Personalize your experience (e.g., activity and routine recommendations).
● Send updates, notifications, or reminders (e.g., alarm alerts).
● To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about.
● Respond to customer inquiries and support requests.
● Comply with legal obligations and enforce our terms of service.
We may offer paid products and services within the MorninMate app or the website. To process payments, we rely on trusted third-party payment providers.
Your payment card details are not stored or collected by us. Instead, this information is provided directly to our payment processors, who handle your data in accordance with their respective Privacy Policies. These payment processors comply with the PCI-DSS standards, established by the PCI Security Standards Council—a collaborative initiative involving major brands like Visa, Mastercard, American Express, and Discover. These standards are designed to ensure the secure handling of payment information.
● Apple Store In-App Payments Privacy Policy read here
● Google Play In-App Payments Privacy Policy read here
We do not sell your personal information. We may share your data in the following cases:
● Service Providers: With trusted vendors (e.g., cloud storage providers) for operational purposes.
● Legal Requirements: To comply with applicable laws or respond to lawful requests.
● Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred to the new entity.
You have the following rights:
● Access, correct, or delete your personal data.
● Restrict or object to processing.
● Data portability (receive your data in a structured format).
● Withdraw consent at any time.
You have the right to:
● Know what personal data we collect, use, and share.
● Request deletion of your personal data.
● Opt-out of the sale of personal information (if applicable).
We respect privacy laws worldwide. Users in other regions may have similar rights under their local laws.
To exercise your rights, contact us at support@morninmate.app
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your submitted data will be retained as long as you have an active account on MorninMate. However, certain data may persist in backup files for longer durations. MorninMate also maintains logs of access to its app servers and services from all sources. This information helps us identify and address any malicious or harmful use of the MorninMate services.
The logged data includes IP addresses, timestamps of app or service requests, requested features or services, HTTP referer information, and user-agent (device) identification. This information is also used to derive usage statistics, such as activity patterns, device capabilities, popular features, and other functionalities. These insights help ensure the smooth operation of MorninMate, maintain service reliability, and improve user experience.
We retain this data only as long as necessary to fulfill the purposes mentioned above and comply with legal obligations. We do not use data collected by tracking or logging services for any other purpose than enhancing MorninMate's performance and user experience.
We are committed to safeguarding your personal information. To protect your data from unauthorized access, misuse, loss, or alteration, we employ a combination of technical, administrative, and physical security measures. These include but are not limited to:
● Encryption: Your data is encrypted in transit using industry-standard protocols.
● Access Controls: Only authorized personnel have access to your data, and access is restricted based on their roles.
● Data Minimization: We collect only the information necessary for providing our services and retain it only as long as required.
● Incident Response: We maintain a robust incident response plan to handle potential data breaches effectively.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
If you have reason to believe that your interaction with us is no longer secure (e.g., if you suspect a breach of your account), please notify us immediately at support@morninmate.app
Our app or website may include links to external websites or services not operated by us. By clicking on a third-party link, you will be directed to their site. We strongly encourage you to review the Privacy Policy of any website you visit.
Please note that we have no control over, and are not responsible for, the content, privacy policies, or practices of these third-party websites or services.
MorninMate is based in and operates from Austria. If you use our Services outside Austria, your information may be transferred to and processed in Austria or other countries with differing privacy laws. We ensure adequate safeguards are in place to protect your data. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
MorninMate is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for an account. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us using the contact information below.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date."
For questions or concerns about this Privacy Policy, contact us at support@morninmate.app